1. Overview
JIL Software Solutions ("JIL," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website (www.jilss.com), use our web applications, or purchase and use our software products — including CareerShift and Teleprompter for Virtual Meetings — available on the Microsoft Store.
By using our website or products, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information in the following categories:
A. Information You Provide Directly
- Full name and contact information (email address, phone number)
- Organization name and role
- Project inquiries and message content submitted through our contact form
- Feedback, product reviews, and communications with our team
B. Information Collected Automatically
- Internet Protocol (IP) address and approximate geographic location
- Browser type, operating system, and device information
- Pages visited, session duration, and navigation behavior on our website
- Referring URLs and search terms used to find our site
- Cookie data and similar tracking technologies
C. Microsoft Store Product Data
Note: Our products CareerShift and Teleprompter for Virtual Meetings are distributed through the Microsoft Store. Purchases, account authentication, payment processing, and app licensing are handled entirely by Microsoft Corporation under Microsoft's own Privacy Policy. JIL does not collect, store, or process payment information for Microsoft Store purchases.
CareerShift may store career plan data locally on your device. This data is not transmitted to JIL's servers unless you explicitly export or share it.
D. AI-Generated Content (CareerShift)
CareerShift uses artificial intelligence to generate personalized career plans based on information you enter into the application (such as your current role, skills, and career goals). Please do not enter sensitive personal information such as Social Security numbers, financial account details, or medical information into the application.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to contact form inquiries and provide customer support
- To deliver and improve our website, products, and services
- To send service-related communications, updates, and announcements
- To analyze website usage and improve user experience
- To comply with legal obligations and enforce our terms
- To generate aggregated, anonymized statistical data for internal use
- To detect, prevent, and address technical issues or security threats
We do not sell your personal information to third parties.
4. How We Store and Protect Your Information
Our website is hosted on Microsoft Azure, a secure cloud platform that provides enterprise-grade security including encryption in transit (TLS/SSL) and at rest, access controls, and regular security monitoring.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze site usage. Cookies are small text files stored on your device.
Types of cookies we use
- Essential cookies: Required for the website to function properly
- Analytics cookies: Used to understand how visitors interact with our site (via Google Analytics)
- Preference cookies: Used to remember your settings and preferences
You may disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to the use of cookies as described in this policy.
6. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to collect information about how visitors use our site, including page views, session duration, traffic sources, and user behavior patterns.
The information generated by these cookies (including your anonymized IP address) is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate website activity, compile reports, and provide analytics services. Google may transfer this information to third parties where required by law or where third parties process information on Google's behalf.
Google will not associate your IP address with any other data held by Google. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.
7. How We Share Your Information
We do not sell, trade, or rent your personal information. We may share information in the following limited circumstances:
- Service providers: Third-party vendors who assist us in operating our website and services, subject to confidentiality obligations
- Legal requirements: When required by law, court order, or government regulation
- Business protection: To protect the rights, property, or safety of JIL Software Solutions, our users, or the public
- Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to affected users
As noted above, purchases made through the Microsoft Store are processed by Microsoft under their own privacy practices. We encourage you to review Microsoft's Privacy Statement.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to legal obligations
- Opt-out: Unsubscribe from marketing communications at any time
- Portability: Request your data in a portable format where technically feasible
To exercise any of these rights, please contact us using the information in Section 11. We will respond to your request within 30 days.
9. Children's Privacy
Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately and we will take steps to delete that information.
NorthStar, our career exploration program for students, is delivered through partner educational organizations that are responsible for obtaining appropriate parental consent under COPPA and applicable state laws. JIL does not directly collect information from minors through NorthStar.
10. Third-Party Links
Our website may contain links to third-party websites, including the Microsoft Store. These third-party sites have their own privacy policies, and we have no responsibility or liability for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to all privacy-related inquiries within 30 days.
12. Governing Law
This Privacy Policy and any disputes arising from it are governed by the laws of the State of Illinois, U.S.A., without regard to its conflict of law provisions. By using our website or products, you agree that your use shall conform to all applicable federal and state laws and regulations and shall not violate the rights of any third parties.
13. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. If we make material changes, we will provide prominent notice on our website or notify you directly by email where appropriate.
We encourage you to review this policy periodically. Your continued use of our website or products after changes are posted constitutes your acceptance of the updated policy.